About Bill & Rent Reporting

Abigail

May 29, 2026

Contents of this page

1. What is Bill & Rent Reporting?

2. How does Bill & Rent Reporting work?

3. What bills are eligible for reporting?

4. How do I enroll in Bill & Rent Reporting?

5. Can I choose which bills I report?

6. What happens if I miss a monthly bill payment?

7. What happens to my Bill & Rent Reporting account if I cancel my plan?

8. Where can I see my Bill & Rent plan details?

9. Why hasn't my credit score improved with Bill and Rent Reporting?

10. If I've previously reported a bill and then closed it, can I report it again?

11. How do I stop reporting a bill?

12. How do I discontinue Bill & Rent Reporting?

1. What is Bill & Rent Reporting?

Bill & Rent Reporting is a free benefit for active Possible Members. It can help you build credit history by reporting eligible rent, utility, and telecom bills to the credit bureaus.

You can report:

• Rent (one primary residence)
• Up to three utilities (gas, electric, water)
• One telecom service (phone or internet)

If your Possible Membership ends, reporting will stop and your Bloom account will close at the end of your billing cycle.

How Access Works:

• Active Possible Members get free access to rent and bill reporting.
• Single-advance customers in Georgia and New Mexico and loan customers can report rent for free or choose the $7/month plan to report your bills too.

If your Possible Membership or paid plan ends, reporting will stop.

2. How does Bill & Rent Reporting work?

Bill & Rent Reporting gives you another way to build your credit history by getting you recognition for the bills you already pay.

We include up to a 24-month look back when you sign up to jump start your payment history.

Once you enroll, Possible sets up reporting through Bloom, our credit reporting partner. We use your primary bank account to identify eligible payments and report them to the credit bureaus:

• Rent reporting is available on all Bill & Rent Reporting plans.
• Bill reporting (utilities and telecom) is available on select plans.

For any rent or bill accounts you add and confirm (self-attest), those payments are added as tradelines and reported to TransUnion.

Ongoing eligible payments are reported each month as long as your plan remains active.

3. What bills are eligible for reporting?

Eligible payments depend on your Bill & Rent Reporting plan. Rent reporting is available on all plans, while bill reporting (utilities and telecom) is available on select plans.

To qualify for Bill & Rent Reporting, a rent or bill payment must:

• Be paid directly to the company, not to another person or roommate.
• Be paid from your primary linked bank account.
• Be paid electronically (ACH or online).
• Have at least three months of payment history.
• For rent, be for your primary residence (if you don’t also have a mortgage).
• Not have been reported on before (this includes bills reported previously with us or another company)

Bills paid by cash, check, Venmo, PayPal, or Zelle, or to another individual, aren’t eligible.

Even if your bill isn’t eligible right now, as long as you stay enrolled in Bill & Rent Reporting, we’ll continue monitoring your account and let you know when we find new bills that qualify.

4. How do I enroll in Bill & Rent Reporting?

Bill & Rent Reporting is available to eligible Possible customers. Enrollment options depend on your plan. If you’re eligible, you can enroll directly in the Possible app by following these steps:

1. Open the Possible app and select Bill & Rent Reporting.
2. Tap “Get Started.” Possible will securely review your bank account transaction data to identify any eligible bills.
   1. If you’re a Possible Member, you’ll automatically see the option to see both rent and bill payments.
   2. If you’re a Single Advance customer in Georgia and New Mexico or loan customer, you’ll be able to see which of your bills would be eligible for reporting if you choose to upgrade your enrollment to include bill reporting.
3. You’ll receive a notification once we’ve detected your eligible bill payments.

For any eligible rent or bill payments we find, you’ll see the option to “Add” to reporting:

1. Select Add to start reporting the bill or rent payment.
2. Answer a few quick questions to confirm (or self-attest) your bill details.
3. Once confirmed, we’ll begin reporting to TransUnion.

Note: It can take 30–45 days for your reported bill or rent payments to begin appearing on your credit report.

5. Can I choose which bills I report?

Yes! When you enroll in Bill & Rent Reporting, Possible reviews your linked bank account to find any payments that may qualify. You’ll see a list of eligible rent, and if included, bill payments and can choose to add the ones you’d like to report.

You’re always in control, you don’t have to report anything you’d prefer not to.

6. What happens if I miss a monthly bill payment?

If you miss a monthly bill payment, we won’t report any negative information to the credit bureau. Instead, we’ll report a “D” status, which simply means no payment data was reported for that month.

Your previous positive history will remain, and reporting will resume once payments continue as normal.

7. What happens to my Bill & Rent Reporting account if I cancel my membership?

If you cancel your Possible Membership or your paid Bill & Rent Reporting plan, your Bill & Rent Reporting account will close and reporting will stop at the end of your current billing cycle. If your reporting lines are inactive for 90 days after that, they will close. To resume reporting, you'll need to re-enroll or resubscribe.

• Active Possible Members: To cancel your Possible Membership, open the Possible App, tap the menu, select Your Plan, and tap Cancel under Manage Plan. Canceling your membership will also close your Bill & Rent Reporting account.
• Paid Bill & Rent Reporting subscribers ($7/month): To cancel your paid plan, open the Possible App, tap the menu, select Your Plan, and tap Cancel under Manage Plan. After your billing cycle ends, you can resubscribe at any time from your dashboard.
• Free rent reporting (Single Advance customers in Georgia and New Mexico and loan customers): You don't have a paid plan to cancel. To stop rent reporting, see How do I unenroll from Bill & Rent Reporting? below.

When you cancel, we'll walk you through any outstanding balances or overdue subscription payments before finalizing the cancel.

8. Where can I see my Bill & Rent plan details?

If you're on a paid Bill & Rent Reporting plan, you can see your plan details by opening the Possible App, tapping the menu, and selecting Your Plan.

The Your Plan screen shows:

• Any overdue payments
• Your current plan
• Your next billing date
• Your payment method on file
• A link to our Terms & Conditions
• An option to Cancel your plan

To change your payment method, tap Account Management from the Bill & Rent Subscription tile.

If you're an active Possible Member, Bill & Rent Reporting is included as a free benefit of your membership. To see your membership plan details, follow the same steps above and you'll see your Membership plan tile.

If you're a Single Advance in Georgia and New Mexico or loan customer using free rent reporting only, you don't have a paid plan to manage. You can view and manage the bills you're reporting from the Bill & Rent Reporting tile in the app.

9. Why hasn't my credit score improved with Bill and Rent Reporting?

Reporting isn’t instant; it can take about 30–45 days after you’ve attested to a bill for the new tradeline to appear on your credit report.

Your exact credit impact depends on several factors, including:

• The credit bureau’s scoring model
• Your overall credit profile
• The age and status of your tradelines

While results vary, consistent reporting can help strengthen your credit history and show positive payment behavior over time.

10. If I've previously reported a bill and then closed it, can I report it again?

Once a tradeline for a bill is closed, it can’t be reported again, whether that was a previous active tradeline with Possible or another company.

If you’re moving or a roommate is taking over a shared internet or utility bill, you don’t need to close the tradeline. It will automatically pause after a few months, and if you start paying that bill again later, you’ll be able to resume reporting on it.

11. How do I stop reporting a bill?

If you’d like to stop reporting one of your bills, open the Bill & Rent Reporting section in the Possible app.

Under “Added to Reporting,” you’ll see a list of the bills currently being reported.

• Find the bill you want to stop reporting.
• Tap “Remove.”
• Confirm that you’d like to remove it
  • Once confirmed, we’ll stop reporting your payments for that bill.

Important: Once you’ve closed a bill for reporting, it can’t be added back for reporting in the future.

If you know you won’t be paying that bill for a while but may again later, you don’t need to remove it. If there’s no activity for 3 or more months, we’ll automatically pause reporting on that account. Then, if you start paying that bill again, it’ll become eligible for reporting once more.

12. How do I discontinue Bill & Rent Reporting?

There are two different actions you can take, and they have different effects:

• Cancel your paid plan ($7/month subscribers only)
  Choosing this ends your subscription billing. Your reporting continues until the end of your current billing cycle. See “What happens to my Bill & Rent Reporting account if I cancel my plan?” for steps. After canceling, you can resubscribe from your dashboard at any time.
• Discontinue all reporting
  Choosing this permanently closes all your active reporting lines, but it does not cancel your paid subscription if you have one. To do this, open the Bill & Rent Reporting tile in the Possible app and tap Discontinue all reporting at the bottom of the screen.
  When you tap discontinue, before any changes are made, the app will warn you of what will happen. To confirm and stop reporting, tap “Discontinue reporting services.” If you change your mind and want to keep reporting or cancel your paid plan instead to leave the option open to report the tradelines again, tap “Keep my reporting” to go back.