How do I contact Possible Finance?

If you need help with your Possible account, the fastest way to reach us is through the Possible app. Once you’re signed in, you can send a message and get a reply as quickly as possible.

You can also visit our Support Page to explore FAQs and find answers to common questions.

More in this series

Full-Court Finance: The Credit Tip That Changes Everything
At Full-Court Finance, Kiasha learned something that reframed how she thinks about credit card utilization entirely. CCO Ellen Falbo broke down why paying your balance to zero every month matters more than staying under 30% utilization—and how it could put more money back into your pocket.
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Stuff said it best: Possible has your back
Orlando Magic's Stuff the Dragon knows a thing or two about showing up when it counts. The Possible Loan works the same way—up to $500^, fast*, with flexible repayment and no late fees. Unexpected expenses meet their match. Watch Video

Full-Court Finance | Possible x Orlando Magic
At Full-Court Finance, Possible partnered with the Orlando Magic to bring free financial literacy workshops to families across the Orlando community.
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Possible is a PBC. What does that mean?
Possible is a Public Benefit Corporation—that means we put your financial health first.
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How is Possible different from a payday lender?
Unlike payday loans, Possible Loan was built help us succeed when you do. We never charge late fees, penalty fees or rescheduling fees. Watch Video

How long do payments take to process?
We believe payments should never be a guessing game—that’s why Possible keeps you updated every step of the way. Here’s how long payments typically take to process. Watch Video

Does Possible run a credit check?
Applying for a Possible Loan won’t have an impact on your credit score—here’s why. Watch Video

What banks does Possible accept?
When applying for a Possible Loan, linking your bank helps us review your real cash flow. Here’s an introduction to what banks you can choose. Watch Video

How quickly can I get a Possible Loan?
Most Possible Loan customers see money hit their debit card in minutes—because life can’t wait. For a small number of customers who choose ACH transfer, it may take about 5 business days. Watch Video

How can I delete my account?
Thinking about deleting your Possible account? Here’s how to request removal—and what to know before you do. Watch Video

What if I need to pay late?
Possible Loans let you move payments up to 29 days later than the original due date. But what if you need more time? Here’s what you need to know about late payments. Watch Video

Does Possible offer financial relief?
Need more time to pay? With Possible, you can move payments up to 29 days past the original due date—plus, you may qualify for extra relief if you’re facing a hardship. Watch Video

Do Possible Loans Build Credit History?
On-time payments on your Possible Loan become part of your credit history—but a better score isn’t guaranteed. Here’s how Possible reports to bureaus and what it means for you. Watch Video

How Loan Amounts Work with a Possible Loan
Loan amounts vary by state and your financial history. Here’s how we determine what you qualify for—and how to grow it over time. Watch Video

How to Reschedule Your Possible Loan Payments
Life happens. Here’s how to reschedule a Possible Loan payment—right in the app, with no rescheduling fees or judgment. Watch Video

How Installment Payments Work with a Possible Loan
Possible Loans are designed to be flexible. Learn how installment payments work—and how to reschedule. Watch Video

What Is a Primary Account?
Your Primary Account is the main bank account you use with Possible. Learn how to choose it, and why it matters for your Possible Loan. Watch Video

How to Apply for a Possible Loan
Ready to apply for a Possible Loan? Here’s how it works, from linking your bank to verifying your info. Plus, a few tips to improve your chances of approval. Watch Video

What to Do If You’re Denied for a Possible Loan
Getting denied for a Possible Loan doesn’t mean it’s over. Here’s what to do next—and how to improve your odds when you reapply. Watch Video

How to Reapply for a Possible Loan
Ready to reapply for a Possible Loan? Here’s how it works—from cooldowns to timing tips to boosting your odds of approval. Watch Video

How can I increase my Possible Loan amount?
Want to boost your odds—or your loan amount? Learn what you can do to increase your chances of getting approved for a Possible Loan. No FICO score required. Watch Video

When’s the Best Time to Apply for a Possible Loan?
The Possible app can help you know the best time to apply for a loan—based on your real spending and paycheck habits. No FICO check required. Watch Video

Can I Pay Off My Possible Loan Early?
Can you pay off your Possible Loan early—and should you? Here’s what to know about extra payments, rescheduling, and building credit history with Possible. Watch Video

Bank Accounts & Payment Methods
Learn how to link your bank account or payment method in the Possible app—whether you’re using Plaid, adding a debit card, or switching your Primary Account. Watch Video

Why Is My Possible Loan Offer Lower Than Before?
Approved for a lower loan amount than before? Here’s why that happens—and how to potentially qualify for more next time. Watch Video

How to Make a Payment in the Possible App
Learn how to make a payment in the Possible app—whether you want to pay early, switch methods, or use a debit card or bank account. Watch Video

How Fast Will I Get My Possible Loan?
Wondering how fast you’ll get your funds? Learn how debit card transfers can get you cash in minutes. Watch Video